Rozalen Zentrum Wagen – Exceptional service!
I’ve recently been trying to get my rusty old Suzuki Jeep through its ITV again and in the process experienced some of the the best service I have encountered since moving here. Having failed the ITV, I went over the San Bartolome road looking for parts at the Suzuki dealers – Rozalen Zentrum Wagen (they work on all makes of car) and got talking to Jaime over there.
I often feel a bit stupid walking into a Spanish business with frankly, my very poor Spanish. But, nothing ventured, nothing gained.
The young man in the showroom introduced me to his boss, Jaime – who’s English is far better than my Spanish, who not only helped me out with the parts, has since offered me no end of advice and help, including a couple of invaluable tips on the ITV process. Even to the point of offering to bring in a part from his own car that he thought might substitute a part I was looking for so as to check before spending out on a new one.
The moral of the story: So many English speakers on this island tend to be a little afraid, if their command of Spanish is not so good, of the Spanish don’t be. What’s the worst that can happen? You may even end up finding a real gem of a business like this one – and save money into the bargain.
I can’t speak highly enough of this place, and know where I’ll be taking my car to in future.
Rozalen Zentrum Wagen
Ctra. San Brtolome 23
35500 Arrecife
Tel: 928 80 25 72
Edit: Sadly this business has now closed. However, we are still in touch with Jaime, and wish him all the best of luck in the world.
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That is one place that I will be visiting then to see what they’ll quote to do a little bit of work on my car! The main dealer quote was a little high!!
Phil
It was Alan that went, Barbarella. He’s actually heading up there again this morning. The chappie has been absolutely brilliant… so praise due where praise is very much deserved.
Elle xx
Wow. Well done, and thanks for the tip.